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Competencies
•Vmware ESX/Vsphere design, implementation, virtualization, and administration
•Netapp/IBM/EMC/Brocade SAN implementations, migrations and administration
•Microsoft Windows and Active Directory administration
•Hardware / Software implementation / troubleshooting Security
Qualifications/Training:
Network Engineering Diploma (Diamond Institute, Ajax, ON)
CCNA MCP CNE (Netware 5)
Network+
A+ certified technician
Vmware 3.x and 4.x Administration and configuration
EMC Clarion SAN administration and protection
Certified Ethical Hacker course
Implementing Exchange server 2007
Netapp DATA ONTAP 7-MODE Administration
Netapp DATA ONTAP SAN Administration
Hardware: IBM Bladecentre H and E chassis, IBM HS22,HS21, HX5 + Max5, 3690, 3550, 3650 servers, IBMDS4300/4800/4000/3500 series SAN, Netapp 2000, 3000, 6000 series SAN - V3240HA, 2040HA, 2240HA, V3270HA, V6240HA, EMC Clarion Cx300, Cx500, CX4-240 SAN; Brocade DS-4100B, DS-5100B, 5300, VA-40, 200e, 300; HP, Dell, IBM servers; Blackberry mobile devices; Cisco routers and switches; Cisco PIX firewalls; Cisco Intrusion Detection Systems;Cisco VPN concentrators; Cisco wireless access points; PC, Apple workstations and laptops; DSL/Cable modems;laptop repairs; HP and Epson printer repairs; LAN cabling; APC racks, PDUs and environment monitoring systems; Liebert CRAC and UPS units; Eaton Powerware UPS units;
Software: Brocade Datacentre Fabric Manager Enterprise; Netapp Operations Manager, System Manager; Data fabric manager, ONTAP OS; RSA DPM (Data protection manager);Windows 3.1/NT4/9x/2000/2003/2008; DOS; Microsoft 2003/2008R2 clustering; Cisco Nexus 1000v; Active Directory; Group policy; WINS; DNS; DHCP; SMTP; SNMP; IIS; FTP; MS SQL7/2000/2005/2008; MS Exchange 5.5/2000/2003/2007/2010; Terminal services; Vmware ESX 2.x, 3.x,4.x, 5.x, HA/DRS, VMWARE Virtual Center,converter; CitrixMetaframe Presentation server 4.0, 4.5; Mcafee Epolicy 3.6/4.5; TrendMicro Officescan; Fabric OS administration; Qlogic SANsurfer; Tripwire; Uptime; Platespin; GFI Languard NSS; eEye Retina Vulnerability scanner, MS SCCM 2012; VNC; VERITAS Backup exec; Arcserve backup;Symantec Ghost/AV/Mail Security; Microsoft Office, Visio; Blackberry Enterprise Server (BES)4.x, 5.x;Microsoft Great Plains; Swift Alliance; Globus; Red Hat Linux; Apple OS 9.x-10.x;Hummingbird Document management; Websense content filtering; Ciscoworks; MBSA; RSA SecurID; Solarwinds NMS; HP Insight manager; HP Openview Service Desk; HP OpenView Network Node Management; Numara Track-IT, ServiceNow
PROFESSIONAL EXPERIENCE
407ETR - ON, Canada Dec 2011 - Present
Infrastructure Consultant - Technical Services
Implementation lead on various PCI and infrastructure projects.
MONERIS - ON, Canada June2010 - December 2011
Senior Systems Administrator - Technology Operations
Design,implementation and administration of a large enterprise environment consistingof over 600 servers and multiple datacentres.
Highlights:
Designed and implemented new ESXi 4.1 clusters in different datacentres and environments (DEV,QA,PROD)
Migrated VMs from ESX 2.x and 3.x environments to the new ESXi 4.1 clusters
Virtualized numerous physical Windows and Redhat Linux servers
Resolved performance, connectivity and other issues in the virtual environment relating to storage, bugs, compatibility, and administration
Implemented Vmware and Windows clustered servers on IBM Blades and rack servers with redundancy across multiple bladecentres
Troubleshooting and resolution of IBM blade firmware related issues on HS21, 22, and HX5 blades
Upgraded SAN firmware on numerous IBM DS4000 series SANs (DS4800, DS4300)
Resolved IBM SAN related firmware, configuration and performance related issues
Resolved FC SAN zoning issues on Brocade switchesPerformed Brocade fabric merges, zoning, ISL links, FOS updates, long distance fabric merges with single mode fiber and SFPs
Installed and configured Brocade Data Centre Fabric Manager Enterprise for Brocade switch monitoring, management and alertingImplemented new Netapp v3270HA, v3240HA, and 2040HA filers into new and existing SAN environments
Implemented new fibre channel networks with separate fabrics using new Brocade 5300 switches and decommissioned old Brocades of various modelsMigrated over 100 servers (Vmware, Windows, Redhat Linux) from IBM to Netapp SANs and new consolidated FC network
Installed and configured Netapp operations manager (DFM) for Netapp SAN monitoring and alerting
Administered SAN environment – LUN/volume creations, deletions, expansions, thin provisioning, deduplication, IO testing, performance analysis, cabling, zoning, troubleshooting
Worked on a new 125KW datacentre design and build and subsequent infrastructure migration into the new datacentre
Installed and configured IBM DS3500 SAN for DEV environment
Built Windows 2003 and 2008 R2 clusters for SQL 2000/2005/2008, Exchange 2003 and a 2008 R2 file server
Administered Active directory (2003) and Microsoft Exchange 2003
THE BEER STORE – ON, Canada June 2007 – June 2010
Senior Systems Administrator – TechnicalServices
Administration of a multi-domain Windows 2003/2008environmentconsisting of over 1000 Windows XP/NT workstations, and 150+ virtual and physical Windowsservers running AD, Terminal Services, clusteredExchange2003, load balancedISA and webmail, DNS, DHCP, SQL 2000/2005 and variousapplications.
Highlights:
Virtualized over 60 Windows NT/2000/2003 servers using Vmware ESX 3.x/4.x and Virtual Centre with full HA, DRS, and Vmotion support into multiple vmware clusters
Administered Citrix presentation server and secure gateway including the publishing of applications and troubleshooting user issues
Upgraded Active Directory forest from 2003 to Windows 2008 R2
Implemented RADIUS/NPS to authenticate wireless clients against Active Directory
Performed SAN administration on EMC Cx500, Cx4-240 and CX300s. Created arrays, luns, replaced failed components, monitored performance
Performed zoning on Brocades switches, installed MPIO and patches on servers
Implemented a patch management system for all Windows workstations and servers using WSUS
Implemented a centralized antivirus management system using Mcafee Epolicy orchestrator 3.6/4.5
Setup DFS namespaces and replication for multiple remote site data redundancy
Led a data centre power/cooling/cabling revamp project to install two 65KVA UPS units with dual A+B power feeds, hot/cold isle changes and CRAC unit ducting, as well as rack replacements to allow proper cable management
Secured numerous servers and implemented change monitoring using Tripwire enterprise and GFI NSS
Prepared vast amounts of documentation on various procedures and systems
Support over 450 remote stores including wireless infrastructure at each site
Technical lead on all Microsoft technologiesPurchasing of hardware and software including evaluation, pricing and implementation
Vendor management for the design and implementation of new technologies
Worked with all levels of the business in regards to IT requirements
Project management of new installations and changes to existing infrastructure
Perform a supervisory role to level 1 and 2 engineers and acted as an escalation contact for support challenges
Achieved Sox/PCI compliance for all areas of responsibility
HEWLETTPACKARD–ON, Canada October 2006 – June 2007 TechnicalAnalyst – Network Operations
Provided network support tovarious HP managed large scale enterprise client networks including all of CIBCNorth America. This role required frequent troubleshooting and incidentmanagement of high availability network infrastructures carrying traffic fromsystems such as ABMs, point of sale terminals, VISA card services, Tandemsystems, and mainframes.
Project highlights:
Troubleshooting and monitoring of Cisco core, distribution, and access layer routers and switches (6500, 2600, 2500, 1800, 2900 series) Cisco content switch 11500 series troubleshooting and monitoring
Provided support to 1st level network staff
Regularly engaged and managed 3rd party vendors including Bell, Allstream, Cisco, and Sun Microsystems during incidents
Use of HP Openview components for device monitoring and ticket management
EASTERNCARIBBEAN CENTRAL BANK – St. Kitts & Nevis 2004 – 2006
SystemsAnalyst
Technical Assistant – promoted to Systems Analyst
Performed Systems Administrationduties to the high standards of a secure banking environment with over 400users, 40+ servers, Windows NT/2000/2003/Solaris Unix platforms, various Cisconetworking devices, Exchange 2003, and Internet facing SMTP, DNS, Web, and mailfiltering services.
Remote VPN supported users included major commercial banks in variouscountries, and other financial institutions.
Projecthighlights:
Performed a major re-design of Active Directory, Group policy objects and settings to create a more organized, manageable, secure directory structure and domain
Troubleshooted and corrected SMTP and DNS server related issues affecting email delivery and security including the implementation of SPF.
Led a team that deployed Hummingbird document management system to over 400 users including remote offices that required the creation of new firewall rules and the non-randomizing of server RPC ports to allow use, installation and deployment
Implemented automated software deployment methods for deploying various applications including Office 2003, Internet Explorer 6, Windows XP Service Pack 2, and different customized Windows builds
Tightened security of internal and Internet facing Cisco routers throughout organization Configured and maintained Cisco PIX 515e firewall devices and created corresponding rules
Maintained and monitored Cisco IDS and VPN appliances Secured network servers and workstations
Performed penetration testing on internal and Internet facing devices to aid vulnerability testing and resolution
Led the testing and installation of wireless networking of the bank’s premises using Cisco and Linksys wireless access points
Created a patch management and deployment policy for the centralized deployment and scheduling of Windows/Office patches
Created and maintained documentation on various systems and procedures
THE MUSTIQUE COMPANY LIMITED – Mustique Island2002 – 2004
SystemsAdministrator
Provided IT support to guests of this 5 star private island resort in additionto being a Systems Administrator and key member of the computerization teamresponsible for designing and implementing secure, redundant networksthroughout the island. Systems were upgraded using HP servers and workstationsfrom a Windows NT domain to Windows 2000. Application deployments included MSSQL Server, and MS Great Plains/Dynamics.
Project highlights:
Planned, designed and implementedvarious wired and wireless networks
Performed numerous PC, Mac, laptop and printer repairs
Configured and installed point of sale hardware andsoftware products
Repaired and maintained HP laserjet printers
Installed and configured point to point wireless links toprovide redundancy in the event of a cabling failure
Installed multi-mode fiber optic cabling to allowconnectivity between sites
Deployed Microsoft Great Plains Dynamics and customdesigned applications to over 50 clients
Planned and installed networking infrastructure to replacecoax cabling with shielded CAT 5cables and switches
Performed DSLinstallations at various locations in conjunction with telephone company
Managed data backup and recovery procedures
Performed wireless site coverage tests and installednumerous wireless access points for secure Internet and network access
COURTS ST. VINCENT LIMITED – St. Vincent 2001 – 2002
NetworkAdministrator
Performed systems administration and support duties for this UK basedelectronics/furniture retail store consisting of Windows NT/2000 and multiplesites connected via leased lines.
Highlights:
• Upgraded entire server and clientplatform from NT4 to Windows 2000
• Administered Microsoft Exchange 5.5 and MS SQL servers
• Monitored and troubleshooted remote WAN links connected viaCisco routers and dedicated leased lines
• Managed data backup and recovery procedures
• Managed/supported Dell, Compaq, and IBMauthorized service department
• Performed various customer service duties
• Provided internal network user support
• Carried out end of day procedures of custom softwarepackages (inventory and sales)
• Installed and troubleshooted point of sale hardware andsoftware products
OPEN INTEGRATION LTD.– St. Vincent 1999 - 2000
Computer/NetworkTechnician
Supported numerous business and home customers providing desktop, network anduser support to clients
Highlights:
• Built, tested, and deployed largenumbers of PC clones (Pentium 1 to 4) from components for various clients
• Troubleshooted and repaired HP Laserjet and inkjet printers
• Troubleshooted and repaired PCs (Intel 386 to Pentium 4)
• Installed and tested network cabling, ports and switches atclient sites exceeding 300 end point
References areavailable upon request.
